Complaints

Neoss products are engineered for continual high performance, however, if you experience an issue with your Neoss product, we would appreciate your time in submitting the relevant digital complaint form. Your feedback is important for the continued development of our products and services.

How to submit your complaint regarding a Neoss product

1. Choose the appropriate digital complaint form, found to the right on this page, in the language that applies to you.
2. Fill in the form and submit it.
3. Receive confirmation email with complaint ID number.
4. Send the sterilized product marked with ID number to your local office, see Support for details.
5. Neoss local office representative will take it from there.